How does QR Connect work?

Scan

Scan QR-code with any smartphone using the camera function

Instant access

Connect with your unique product page, without having to install an app

Fix it

With a few clicks, you can fix the problem, or buy whatever you need

Scan QR-code

QR stands for Quick Response. This square-shaped code responds incredibly quickly and provides instant access to an unlimited amount of information.

Simply scan the code using your smartphone’s camera or any other smart device, and the QR code tracking and reporting system instantly directs you to QR Connect’s remote support platform, where ready-to-use solutions are just a tap away. It is simple, super-fast, and works on any smart device.

QR Connect: A seamless and ready-made solution for efficient service management.

Instant access

By providing direct access to all processes for your specific device or item, QR Connect enables you to find solutions instantly. Every process is fully optimized, whether you need to order staples, coffee, or ink cartridges, report a fault with a coffee machine, or request the relocation of a hospital bed.

These are just a few examples of how flexible QR Connect is. With our QR code tracking and reporting system, everything related to each device or item is centralized in one place. Gain instant insight into existing orders and error reports, or effortlessly submit a QR code reporting request.

Log in to the platform as an administrator to quickly access or change open tickets and orders. Read the instruction manual or watch the instruction video whenever it suits you.

It’s all very simple with QR Connect!

Fix it

Do you want to fix a fault yourself? That sounds like a challenge! Your priority is getting it resolved quickly. With our QR code reporting, it’s incredibly easy to do, as we help you through every step. If a temporary solution is available, it will be provided immediately.

With all relevant information instantly accessible, you’ll see firsthand how effortlessly QR Connect’s remote support platform works. Plus, it saves valuable time for both your employees and the support desk, saving you loads of money.

If you’re unable to fix the fault yourself, QR Connect will send a detailed fault report directly to the supplier, who can use their knowledge, experience and hardware to quickly resolve the issue.

‘QR Connect has helped us with a simple decision tree. If we can’t find the solution straight away, we have a detailed error report that we can use immediately. This saves us an enormous amount of expensive helpdesk time.’

Find out how we can implement QR Connect in your processes.

Get in touch with us using the form below. We will be very happy to demonstrate how you can benefit from our solution