Service
Processes
Made easy

With QR Connect, users have a solution within easy reach. When machines break down or malfunction, service triggers resolve the problem. Usingthe  QR code reporting of QR Connect, you can quickly and easily log frequent faults, allowing the system to fully automate solutions.

We leverage modern technology to streamline data collection, machine issue management, and a clever error reporting system for generating reports. It enhances service management, eliminates errors, and reduces employee workload—ensuring seamless remote support service and process efficiency.

Fault, transfer request, or low toner? Simply scan the QR code to access the streamlined menu of our tracking and reporting system. Here you select the appropriate service flow in just a few clicks. The system automatically registers the machine’s location and initiates the necessary actions. It’s that simple!

Research shows that most employees only download a service app if they have a company phone. QR Connect eliminates this barrier by providing an app-free, remote support platform. This cost-efficient and user-friendly process boosts operational efficiency for SMEs and larger businesses, particularly those that rely on supplier-driven service workflows. QR Connect tracks service requests, records lead times, and ensures KPI monitoring, offering a better approach to service management.